When you already operate a world-class ISO and NATA accredited service and calibration centre, how do you ensure that you’re constantly improving operational efficiencies, reducing lead times and enhancing your customers’ experience? The answer lies in our ongoing commitment to innovate, upskill and implement global best practice, so Acoem Australasia can incorporate every advancement into the services we provide.

The Acoem Australasia Service & Calibration Centre, based at our headquarters in Melbourne, operates on the five principles of LEAN management:

As a one-stop shop for ensuring that your environmental monitoring and laser shaft alignment instruments are kept in optimal condition, our technical team is continually upgrading its skills and accreditations.

Recently two of our key team members — Service Manager, Leigh Seymour and Service Technician, Jeremiah Banquesio — undertook several months of intensive study followed by a stringent examination process to be awarded Six Sigma Green Belt certification.

Six Sigma is a globally respected data-driven methodology that provides a framework of business tools, statistical theory and quality control knowledge that helps improve business procedures.

A certified Lean Six Sigma Green Belt possesses a thorough understanding of enhanced problem-solving skills, with an emphasis on the DMAIC (Define, Measure, Analyse, Improve and Control) model.

The Green Belt Certification designation also reflects the recipient’s knowledge and ability to serve as a trained team member within his or her function-specific area of the organisation. Trained and certified Six Sigma professionals take their organisations to new levels when they perfect and implement their own creative and original approach.

Having worked with Acoem for 16 years and 12 years respectively, Leigh and Jeremiah have had the opportunity to experience firsthand the commitment that Acoem Australasia has towards investing in its team members, including the ability to widen their skill base and broaden their knowledge of the industry.

Leigh Seymour, Acoem Service Manager

Jeremiah Banquesio, Acoem Service Technician

For Leigh, being able to undertake the Six Sigma certification was something he had wanted to do for many years.

“It meant a chance to further develop ways of working throughout my team and extend that across the entire organisation. The program’s learnings have enhanced my personal performance as a manager and given me the strategic tools I need to direct projects, instigate change and streamline processes,” he said.

Jeremiah likewise experienced the benefits of the program.

“I believe Six Sigma Green Belt program certification has elevated my individual self-confidence in handling critical compositions as well as many other key aspects of projects, leading to career growth,” said Jeremiah.

What does Six Sigma certification mean to our customers?

“One key point of the Six Sigma Green Belt course is that it has opened me up to better see the process through the eyes of the customer – eliminating effort and non-value-adding activity from the customer. Reducing failure means reducing how often customers need to contact you and improves their satisfaction with the organisation,” Jeremiah pointed out.

Issues and problems are no longer stigmatised as bad things, instead they are now viewed as key areas to improve and create opportunities to build a more efficient and effective workplace.

 “The Six Sigma certification brings a multitude of benefits to our organisation, but more importantly, it is the customer who reaps the rewards. My participation in this program means that I feel empowered to implement enhanced processes that will directly and positively affect Acoem customers at all stages of the service, calibration and repair cycle,” commented Leigh.

“The Service & Calibration side of the business is now operating at optimal efficiency, with clear and consistent communication with customers, shorter lead times and improved procedures across the team. We expect to see our customer satisfaction ratings reach their highest levels to reflect the changes we are introducing,” he added.

For more information about how the Acoem Australasia Service & Calibration Centre can help you, visit www.ecotech.com/service-calibration or contact email@acoem.com.

Queen Máxima of the Netherlands visits LG Sonic

Her Majesty Queen Máxima of The Netherlands visited the LG Sonic headquarters on Thursday 17th of February. As member of the Dutch Committee for Entrepreneurship, the Queen discussed innovation and scaling up green businesses during the visit.

Ecomondo and Key Energy 2021, Italy Says ´Green´: The Circular Economy Passes Through Rimini

The 2021 edition of Italian Exhibition Group’s two shows, the main reference points for the circular economy and renewable energies in Europe and the Mediterranean basin, has come to a close. More than 1,080 brands in Rimini to share green technology expertise and over 500 hours of conferences The road to ecological transition has been plotted and passes through Rimini, where Ecomondo and Key Energy, Italian Exhibition Group’s two shows dedicated to the circular economy and renewable energies, closed...

In 2012, the then Prime Minister of the UK, David Cameron travelled to Malaysia and Myanmar. One of the outcomes of his trip was an agreement with Petra Group that they would build a devulcanisation plant in the UK. The intervening years were filled with sagebrush as there was no ensuing development. Now, there are reports that the Petra Group is to invest $41.2 million to establish a Green Rubber business in the United Kingdom, according to a UK government statement. Enjoy the full Tyre & Rubber Recycling...

Anguil Recognized as Green Professional Company for the Seventh Time

The Wisconsin Sustainable Business Council has once again named Anguil Environmental Systems, Inc. as a Green Professional within its Green Masters Program. Recognizing sustainable actions by businesses from across the state of Wisconsin, the Green Masters program works to identify companies that have taken actions within nine sustainability pillars. Participants receive recognition for their sustainability accomplishments and use the program to develop ideas to plan future sustainability actions. For the...

New Hope Technologies Signs Agreement with Lummus

Lummus Technology and New Hope Technologies today announced that the companies have entered into a cooperation agreement for the marketing and further development of a leading plastic waste conversion technology based on thermal pyrolysis. New Hope Technologies is partnering with Green Circle, Lummus` new business entity formed to place the company at the forefront of the circular economy and energy transition. Green Circle makes it possible for New Hope Technologies to co-license and distribute our Advanced...

No comments were found for Six Sigma Green Belt certification amplifies technical excellence of the Acoem Australasia Service team. Be the first to comment!

Environmental XPRT is a global environmental industry marketplace and information resource. Online product catalogs, news, articles, events, publications & more.

Environmental XPRT is part of XPRT Media All Rights Reserved. Terms Privacy

Our sites: Agriculture XPRT Energy XPRT Medical XPRT XPRT